Jim’s Accessibility Comments:
We spent an extra day in Te Anau, New Zealand, and we decided to take a small cruise boat across beautiful Lake Te Anau to the Glow Worms Caves.
My wife and our traveling companions absolutely loved the Glow Worm Caves – a real travel highlight! However it’s not wheelchair friendly. To get to the caves we took a Real Journey’s cruise boat across the lake. The Real Journey’s agent in Te Anau stated the boat and visitor center were both wheelchair accessible but in fact they were not easily accessible at all.
There were 6 steps down to the boat and 2 more steps to get into the boat. I will say that the boat crew was very helpful, picked me and the wheelchair up and made it work. And the boat itself was quite nice.
But across the lake at the Glow Worms Cave Visitor Center, there were another 5-6 steps to exit the boat, a long reasonably steep ramp to the Visitor Center, then another step into the Center.
The Glow Worm Caves themselves were truly underground caves and are not wheelchair accessible. Don’t even think about it. And neither the Visitor Center or the boat had a wheelchair accessible restroom.
The cruise across Lake Te Anau was absolutely beautiful and my traveling companions really enjoyed the Glow Worm Caves and the educational exhibits at the Visitor Center. However it’s not at all wheelchair accessible.