- City Attraction Wheelchair Accessible: Yes
- Fully Accessible Entry: Yes
- Accessible Restrooms Onsite: Yes
- Restrictive Steps: No
WJC Contributor Sally Ann Hoyne’s Accessibility Comments:
The building inside is huge, and 7 floors, although the top and bottom floors are smaller. There are a minimum of 2 lifts on each floor, and 4 lifts on the main floor. Again- the lifts are identified for disabled and babies in prams or push chairs. And there is nearly always a queue. That’s equality for you. The floors are all smooth and level, aisles and displays are well spaced and well identified. Some displays are a little high, but one can view all the exhibits that I’ve encountered.
There is an accessible toilet on each floor, usually more than one. It is also the baby changing room, so you may have to wait in the queue.
Entering the hotel may look daunting, but there are two inclusive entrances that may appear, at first, a big challenge. However the disabled spaces are available and well protected on either the same side of the street or just across. They are not marked counted – but fit about 3 car lengths. The dropped curb is just behind (top of the street) at the crossing lights. The round tower is the closest, but you must use lifts to gain access to level 0 (ground) the main entrance appears to have loads of steps- but actually the steps are closed. Beside the steps is the inclusive, barrier free entrance that has a few steps down, which have slopes at either end.
Admission Free: but £10 for Special Exhibit, in the case Bonnie Prince Charlie