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Restaurant Overview

Mid-range chain restaurant featuring traditional American cuisine, known for its many different varieties of cheesecakes.The price range of the food at the Cheesecake Factory in Charlotte, NC ranges from about $7 for an appetizer or small plate to just below $30 for their filet mignon. Most entree items are between $15-20. Cheesecake is $7-8, depending on the variety.

UCF Rosen College of Hospitality Management: Student Accessibility Comments

  • Overall, the location was a fairly decent restaurant. There are obvious attempts to be accessible with multiple wheelchair friendly tables and two accessible restrooms (although both would require guests to back in). Food was excellent, as was the service. However, I did notice that the host desk and the bar area were not wheelchair friendly at all. As the restaurant is in a mall, the parking situation was crowded but numerous handicap-able (and van accessible) parking spaces are available, albeit the closest ones to the restaurant were all full. They do offer valet in addition, but it is not required. While dining, I saw many wheelchair-bound guests at the restaurant and they seemed to be able to access everything they needed to and were having a good time. This restaurant is functional for guests in wheelchairs but could be a bit friendlier.

Dining Experience

Wonderful restaurant

Restaurant Entrance Accessibility

Step free or easy ramped entrance

Relatively level grade at entrance

Wide doorway entrance

Nearby Accessible Parking

2+ Van accessible parking spaces

All accessible parking spaces occupied when I arrived

Restaurant Overview Accessibility

Step free or easy ramps on main dining level

Many available tables

Wide clearance between tables

Bar Area: mostly high-top tables / stools

Restaurant Bathroom Accessibility

Step free accessible restroom

Very tight restroom clearance

Able to turn WC 360 degrees in restroom stall

Grab bars in restroom stall

Restroom very clean

Additional Details

  • WJAR Rating:3
  • Type of Cuisine:American
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